Define problem

• select target area (mess dish wash )
• trays pile up

Problem statement - Organize mess problems.

• field research
• doubt about problem

Rethinking

• back to field
• spoke to worker (dipstick)
• reinforced problem statement, supporting factors found
• problem expanded to user. 

When I went back to field and talked with the worker, he mentioned that he lives in one of the domes of mess building.There also they face several problems,so this supporting problem also found.

Today's work - Visit mess kitchen and dome. 14/4/16